Information for Developers

Key Points

  • We run an agile process and use many aspects of the scrum framework.

  • No development work is done without a work item.

  • Sprints are Q1, Q2, and Q4. Releases are deployed to production within those windows, as needed.

Types of Work Items

  • A Product Backlog Item (or PBI) is used for all development work that we might do.

    • Title should be as follows: "<Subject>: <Change>" (i.e. "Booking Report: Add Shipment Number")

    • Description needs to include enough specific information to complete the work without a lot of back & forth interaction

  • A Bug is used for any defect that is unexpected behavior. A bug must have detailed data and steps to reproduce the issue

Work Item States

  • New: Needs to be reviewed and assigned for analysis or development

  • Approved: Ready to be assigned to a release/iteration

  • Committed: Part of a release/iteration

  • Done: Completely tested and ready to deploy.


  • New Work Item

    • Do not assign to an individual

    • Set Area to appropriate area

    • Leave Iteration as "Hurkin" (default)

  • Prioritizing Work

  • Sprint Planning

    • Review the Product Backlog

    • Assign work items to an Iteration until the iteration is full

    • For each work item, developers may add Tasks as appropriate to define the work

  • Completing Work Items

    • Check in code and associate it with the work item

    • Assign the PBI or Bug to an individual for testing

  • Verifying Work Items

    • Set the Status to Done.

    • If there is a problem, leave the item in current state and re-assign.

  • Re-Opening Work Items

    • Only do this if the item is part of the current iteration being developed

    • Set the status back to "New" (or "Active" if New is not available)

    • Assign it back to the user who completed the work

Recording Work / Time sheets: Admin and Support

All work is recorded using work orders in the HURKIN database. Created as follows:

  1. Work Item Type = ADMIN or SUPPORT

  2. Your name for Worker

  3. Quantity = Hours

  4. Actual Start/Finish.

  5. Reference 1 (for SUPPORT only) = Database Code for the customer to be billed for the activity.

  6. Memo = Notes about what you did

A report is run automatically every week, and sent to so that these can be paid.