Enter a Claim

  1. Add a Credit Memo
    • The Seller should be the Shipper
    • The Buyer should be the Customer
    • Add line items as follows:
      • Quantity = 1
      • Amount = Amount of Claim for one container
      • Per = Container
      • Cargo Number = Container Number for the claim
      • No Item or Description is necessary, but a description should go in the Memo field (e.g. "Dirty Color, Bad Smell")