Enter a Claim

Add a Credit Memo

• The Seller should be the Shipper

• The Buyer should be the Customer

• Add line items as follows:

  • Quantity = 1

  • Amount = Amount of Claim for one container

  • Per = Container

  • Cargo Number = Container Number for the claim

  • No Item or Description is necessary, but a description should go in the Memo field (e.g. "Dirty Color, Bad Smell")