Outbound Email

Configuration

You will need...
An email account which supports authenticated SMTP via oAuth2 or Basic Authentication.

1. 1. Office 365 is preferred, with either a shared mailbox or an individual mailbox. For a shared mailbox, you will need to log in as the mailbox user, not as a delegated user. A shared mailbox will probably be best for your needs.  The mailbox must have "Authenticated SMTP" specifically allowed; this can also be configured in the Exchange admin tool via "Managed email apps" for a specific user.

   2. Gmail and Google Workspace also work, but we don't know for how much longer. You will be required to set up multi-factor authentication before you can set an "App Password" to connect.

   3. SendGrid works. You will need to complete sender authentication and obtain an api key.

   4. Outlook.com, Live.com, and other free Microsoft mail services do not work for outbound email.

To configure this...
an Administrator needs to log in to ShipperXL and launch the Tools | Options page. 

Configuration Notes:

• For Office 365: the server is outlook.office365.com  You will press "Set Outbound Credentials" and a browser window will appear. You have about 1 minute to complete your login. ShipperXL will recognize the login and set the password and username automatically.

• For Gmail and Google Workspace, the server is smtp.gmail.com  You will not press the "Set Outbound Credentials" button, you will enter the user name and password directly.

• For SendGrid, the server is smtp.sendgrid.net  You will set the username to "apikey:mailbox@domain.com" where "mailbox@domain.com" is replaced with your approved "from" address. The password you will set to the SendGrid API Key.

• Press "Test Outbound Connection" to check whether your credentials worked. It will send an email to your email address.

• Note: the inbound and outbound emails cannot be the same account.